dormant-account-terms

  • Accounts Terms & Conditions

    • Dormant Account: It’s that account that no transactions have been conducted on it like (Withdrawal / Deposit / Transfer / Account Statement) for one year to the Current Accounts and Mobile Phone Wallets. And two years for saving accounts. Those Transactions conducted by the bank on clients’ accounts are not considered among the transactions that reactivates the account.
    • Clients of Dormant Accounts: Are those where all their accounts are dormant at the Bank.
    • Active Account: The account that has one transaction conducted on it for at least once per year like (Withdrawal / Deposit / Transfer / Account Statement) for Current Accounts and Mobile Phone Wallets. And two years for Saving Accounts, from bank branches or any telecommunication media, or digital media available and through payment providers regarding mobile phone accounts.